Weekly Live Business Q&A Replay

February 17, 2026

This week's Weekly Live Q&A opens with a rundown of LAYA's latest updates, including a new What's New tab, a revamped owner playbook with separate front of house and back of house views, role based access for leadership, team members, and technicians, quick links built specifically for office and field staff, and a new voice to text option for hands free brainstorming. Libby and Chris also address questions on team management, VS access, and what's coming next, including plans for CRM specific guidance and vetted vendor recommendations.

The second half shifts into a live demonstration of LAYA's finance capabilities, where Libby uploads three P&L statements alongside a budget worksheet and asks LAYA to identify problem areas. The walkthrough surfaces real, actionable insight, including an overlooked extra payroll cycle that explained a rough month, a spike in COGS tied to how payroll was categorized, and merchant fee patterns linked to frequent discounting. It's a practical look at how organized data and the right questions can turn financial review into a clear action plan. Watch the replay for the full breakdown.