Weekly Live Business Q&A Replay

August 11, 2026

This week's Weekly Live Q&A features Aaron Coleman, "the cleaning guy," joining Libby and Chris to tackle a loaded question: what's the biggest financial mistake growing companies make? The conversation covers how expenses quietly creep up as a business scales, from adding services and software before systems are ready to holding onto oversized office space and underperforming admin staff. Aaron shares how his company simplified down to just three core systems and a 300-square-foot office run by four virtual specialists, while Libby explains why cash flow, not just revenue, should be the real measure of a healthy business.

The second half turns to a common trap, buying expensive software to fix what's actually a people or process problem. Libby lays out a simple order of operations, people, process, then tool, and explains why software should always be the last thing you reach for when something isn't working. The conversation closes with practical guidance on recruiting budgets, batch onboarding and training multiple hires at once instead of one at a time, and reaching back out to former employees who left on good terms. Watch the full replay for the complete conversation.