Weekly Live Business Q&A Replay

August 4, 2026

This week's Weekly Live Q&A features guest Aaron, a home service business owner, joining Libby and Chris to answer a question about promoting employees when the company can't yet afford to move them into a new role. The conversation covers how growth should come before promotion, the four ways employees actually grow, skills, ownership, impact, and role, and how tying a future promotion to specific company milestones keeps ambitious team members engaged without overpromising. Aaron also shares how he built his own systems entirely in Google Drive and spreadsheets, proving that the LAYA philosophy of organized, accessible information matters more than any specific tool.

The second half turns practical, covering one-on-one check-ins, retention, and how to keep new hires from leaving in their first 30 to 90 days. Aaron shares his process of running structured, scripted check-ins, recording them for reference, and using a dedicated onboarding chat to keep new employees supported without overwhelming the main team channel. Libby adds a simple exercise, asking staff what they're great at and what they dislike, as a way to reposition people into roles that actually fit them. Watch the replay for the full breakdown of how to grow your team without losing your best people.