Weekly Live Business Q&A Replay

October 13, 2026

In this week’s Weekly Live Q&A, Libby DeLucien and Aaron Coleman answer a question every business runs into as it grows: how do you keep your systems and SOPs from becoming outdated? They walk through the signals that tell you something needs updating, like repeated questions from the team, workarounds, or errors in the work, and explain why reviewing systems on a set schedule, starting frequent and spacing out over time, keeps things current without constant rebuilding. Libby also shares why she moved away from video for training and now relies on transcripts instead, since they are far easier to update as the business changes.

The conversation also covers the trap of chasing perfection before releasing a system to the team, with both Libby and Aaron agreeing that “done” is really just good enough to stop the repeated questions. They close with a caution about using AI tools like LAYA, Claude, or ChatGPT to build your own software or dashboards as a distraction from the harder work of leading people, and introduce a simple way to measure whether a project is actually worth building. Watch the full replay for all the details.