Weekly Live Business Q&A Replay

November 10, 2026

In this week’s Weekly Live Q&A, Libby DeLucien and Aaron Coleman tackle a question every owner avoids answering honestly: what tough decision or conversation are you putting off right now? They walk through why avoidance doesn’t actually eliminate a problem, it just transfers the responsibility back to you again and again, showing up as exhaustion, nitpicking, or micromanaging. Libby shares a personal story about delaying a difficult employee decision for weeks, and both she and Aaron agree the real cost of avoidance is worth naming specifically, in time, money, trust, and team morale.

The conversation breaks down the three hardest conversations owners tend to avoid: the employee conversation, the customer conversation, and the spouse or business partner conversation. Aaron shares how he handles customers who overstep scheduling boundaries, and Libby explains why she sends policy reminders to customers every quarter instead of assuming anyone remembers what they agreed to months ago. Watch the full replay to hear the complete breakdown and practical language for having these conversations yourself.